Software Consulting and Specifying

In a recent study of companies looking to choose new software, when given the attributes they were looking for matched to a "blind" list of package capabilities, over 50% chose the current software they were using (and about to abandon).

Why is this?

Most companies utilize only 30% of the capabilities of their current software packages. Years of poor training, word of mouth processes, and general neglect have caused companies to under utilize this critical resource. Management is forced to make decisions based on what they hear rather than an independent view of the problems.

Most companies can benefit from an independent, third party view of their current application. Let the experienced software consultants at Sharpe Concepts help you to be sure before you embark on a long and expensive project.

Should you make the decision to move ahead with a Software Purchase, you need all the experience you can get to assist in your decision making. Most companies don't have the time, energy, or experience to do the due diligence required for this critical decision.

Let our years of experience assist you with this process.

More CRM Projects fail than all other IT Projects. Why is this? All kinds of opinions are offered from the complexity of the systems to the inability of salespeople to embrace technology.

We have found, in years of sales and CRM experience, that most of the processes fail because the application does not reflect the actual sales process of the company.

Each company's sales process is unique, and unlike traditional IT projects (accounting or manufacturing), sometime don't lend themselves to "out of the box" implementations.

Once the CRM process adds additional work to the sales process, it becomes a burden to the sales people. Once it becomes a burden, the data does not get updated. Once the data is suspect, the reports are suspect and the system becomes a liability.

If you spend meetings discussing the validity of the data rather than what the data is telling you about your business, then you have severe system problems.

Sharpe Concepts is in a unique position to work with you on your CRM project - we have both the sales and the software backgrounds necessary to make CRM work.